Sudden Wealth NHS Financial Lust

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Following more excellent forensic inquiries by Michael Buchanan of the BBC – he of Hurricane Katrina fame – Michael alleges:

 

“A troubled NHS trust has paid millions of pounds to companies owned by previous associates of its embattled Chief Executive.

One firm received more than £5m despite winning a contract valid at less that £300,000, while another was paid more than £500,000 without bidding at all.

Both are owned by former acquaintances of Southern Health NHS Trust’s chief executive Katrina Percy.”

And the response from Sudden Wealth Southern Health?

“The Trust takes its financial responsibilities very seriously.”

Just like everything else: it takes unexpected deaths very seriously; it takes failures to provide patients’ data (especially on RiO) very seriously; it takes complaints very seriously – and so on ad nauseam – but does naff all about any of it – except employ more consultants. Read more here →

The National Audit Office knows already of the profligate use of public money, which Michael has un-earthed. If anyone has further evidence of Southern Wealth wasting money, they should provide it to:

Laura Brackwell, Director, Health Value for Money Audit, National Audit Office, 157-197 Buckingham Palace Road, London, SW1W 9SP

And Michael has unearthed another interesting fact. Despite having circa 14 spin doctors of its own, Southern Wealth has now commissioned top PR Consultants Portland Communications, who claim to:

“Work with our clients to develop research-led strategies that will achieve their communications and business goals.

Draft convincing narratives and focused messaging which we use to create compelling content including speeches, opinion pieces, interactive graphics and reports.

Deliver this content to inform and persuade the audiences that matter from employees, customers and regulators, to the media and influencers around the world.”

And who features in their list of consultants – master of spin – Alistair Campbell¹.

And they don’t come cheap! Who next – Tony & Cherie Blair? Perhaps even Southern Wealth could not afford them.

Southern Health is over eight months late in managing their crisis anyway.

Mr Smart: would it not have been cheaper to read about crisis management here →

It’s not rocket science – suspend Percy, Stevens, Gordon, Berryman and Spires and start to build from there!

¹ Involvement of Alistair Campbell (whilst expensive) might not be as negative as we might first imagine. I believe he has suffered from depression personally and certainly campaigns strongly for mental health, for example through Mental Health Rethink.

He donated some of his phone hacking settlement money to them. Read more→

CRASH feels another letter coming on… Dear Alistair.

14319741_s Professor Hatton has analysed Southern Heath’s 2015-16 accounts.

Amount paid to Directors up; amount paid to staff down!

Read more here →

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Not-so Smart Questions

Tim Smart

Public participation at Southern Health’s Bored Meeting (mis-spelling intended) on 26th July 2016 included the following [anonymised] statement and questions addressed to Mr ‘Not-so’ Smart.

 

You cancelled an Extraordinary Meeting of the Council of Governors convened by your predecessor for 17th May to debate and vote on resolutions of no confidence in certain directors. You caused to be published in ‘The Lymington Times’ a threat to four governors, who genuinely wished to obtain patient feedback.

You wrote also on the same day:

“I have met informally this morning with members of the eth (sic) Council of Governors and I will shortly reconvene the extraordinary CoG to consider the outputs of a process which the CoG will undertake with the support of independent legal advice, which the Trust will fund.” 

Shortly is three or four days (a maximum of a week) yet over two months later – after you completed your review – you have not reconvened the meeting and, to the best of our knowledge, you have not arranged the promised legal advice.

You also wrote:

“I fully intend to meet with patient representatives, as part of my fact finding and considerations, and a programme is under development to enable me to do that.”

Yet you reached your conclusions without holding any meaningful meetings with complainants and bereaved family members.

As a result of your threatening behaviour at your first Board Meeting, the Major Crime Investigation Unit of Hampshire police confirmed in writing that the area community policing team would monitor the next Board Meeting and NHS Improvement rebuked you:

“[We] will remind Tim of the importance of communicating sensitively and appropriately with all stakeholders.”

On 30 June, you invited a small number of bereaved families, along with Minister of State, Alistair Burt, to a meeting in Winchester at very short notice so that they could hear the outcome of the Board Capability Review first. However, you issued a statement to the media before telling the families so the outcome was in the public domain before they knew.

Those present were so shocked and horrified by your conclusions that Mr Burt told the BBC (with specific reference to Katrina Percy) that it was not the end of the matter.

You claimed to have read all the available evidence. This is untrue or you condone Katrina Percy colluding with Deloitte LLP to mislead the Department of Health and Southampton CCG – an act that having seen the evidence available to you, a governor described as very serious indeed.

[Editorial note: read more  and then ]

On 23 June, you wrote a threatening letter to an ex-patient, which is full of implicit or explicit, demonstrable falsehoods. The letter is unlawful under The Data Protection Act 1998 and Article 8 of the European Convention on Human Rights, not only as a result of the inaccuracies per se but also in that you seek to prevent the data subject from responding to inaccurate data.

You also sought to prevent an ex-patient from assisting a seriously mentally unwell Southern Health patient in crisis, the Trust having threatened him with legal action and reported him to the police for alleged harassment. Unsurprisingly, the police are not taking further action and, following a private mental health assessment, which CRASH  facilitated, his GP is referring him to a different NHS Trust.

As a result of your letter, a Responsible Clinician wrote to NHS Improvement on 18th July 2016.

“I was very concerned by the tone and content of Mr Smart’s letter to [redacted] on 3   June 2016 and the significant effect it has had on his health. [He] informs me that NHS   Improvement appointed Mr Smart as interim Chairman of Southern Health NHS Foundation Trust. Therefore you have a duty of care to those with whom he has dealings.”

So your conduct is not only improper – it also is putting patients’ health at risk.

I quote the conclusion of leading academic, Professor Chris Hatton of Lancaster University following his astute and forensic analysis of your statement on 30th June:

“The sheer incoherent nonsense of this statement is obvious for anyone to see. The truth is there, and no carpet is big enough to hide it. Do we want the truth? We can handle the truth – it’s the health ‘system’ that seemingly can’t.”

[Editorial note: read Professor Hatton’s full paper here →]

Amongst your breaches of trust during your ‘comprehensive’ review, one stands out:

“In the last six weeks, I have reviewed all the evidence available.”

As we stated a few minutes ago, this is untrue … or you believe it is proper for directors to mislead other authorities.

On 8th July, the Trust wrote of your statement on 30th June inter alia:

“The Trust’s press statement made clear that Mr Smart has “initiated an independent Board Capability Review. The initial conclusions in respect of the board as a whole, and in respect of some board members, have been shared with the Trust Chair by the external company conducting this review, the substantive report for the entire Board is not yet in the Trust’s possession.”

On 30th June, you had stated:

“Following the outcome of the Board Capability Review, I am satisfied that….”

We leave the last word to Professor Hatton, who wrote on 20th July:

“Can’t decide if Tim Smart went native or it was all a stitch-up from the start (I’m leaning towards the second of these.”

These circumstances warrant several questions [to Mr Smart]:

1. Will you meet my group of bereaved families and complainants face-to-face at a neutral premises?

2. How can the Board Capability Review have an outcome if the external experts have not finished their  job?

3. Will you apologise to the Minister of State, bereaved families and the BBC for misleading them on 30th June.

4. Are you proud to be on police records as requiring monitoring of your conduct?

5. Why can’t you handle the truth?

6. When will you carry out a diligent review of individual directors’ conduct?

7. Will you apologise on the record to all those you have offended?

8. Will you fire whoever drafted your letter to me of 23 June when I prove its serious inaccuracies?

9. Are you proud of allegations by a Consultant that you are damaging a patient’s health?

10.  Will you do the honourable thing and resign as a result of the criticisms of your behaviour and as the signatory of a dishonest and unlawful letter?

[End of statement and questions]

Will we get a clear and unequivocal answer ? Don’t hold your breath – especially as the next Board Meeting is two months away!

More Deloittering

Conspirators

More conspiracies

 

 

More trawling through the mass of data, which took Southern Health over 880 days to disclose, has uncovered more evidence relating to collusion between Southern Health and Deloitte, this time also engaging Rebecca George OBE – no less than its  Global Public Sector & Health Services Lead as well as Dr Jay Bevington.

Read the story so far →

And now the new evidence.

On 23 January 2014, Miss OBE sent the misleading and dishonest response to the Department of Health and Southampton Clinical Commissioning Group, a draft of which hDeloitterers 2016-07-13 001ad been ‘doctored’ by Katrina Percy.

 

On 23 January 2014, in an open and transparent manner, straight out of Southern Health’s staff handbook, Miss OBE asks Southampton CCG not to share the misleading and dishonest reply with the patient.

And on 24 January 2014, the Department of Health informs Miss OBE that there are issues of governance to address and confirms two of them specifically.

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The last sentence of the Department of Health’s email is worth emphasising:

“It is not for me to decide the remit of your investigation but my view is that there are governance issues raised by [patient’s] experience that are a cause for concern.”

So there you are – Deloitte took a (no doubt) very substantial amount of taxpayers’ money for a review of Southern Health’s quality and governance but did not even investigate governance issues identified by the Department of Health!

And it was over another two years from 24 January 2014 before the patient obtained his data. Unsurprising now we know what it contains.

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And this from the Global Public Sector Health & Social Services Lead for Deloitte, not just the UK but global!

Nice work – and an OBE – if you can get it.

 

007

Can’t believe it’s 20 days since the last post. What a week!

Monday – meeting with police about Southern Health: no more to say for legal reasons.

Tuesday – Southern Health ‘Bored’ Meeting: anger and frustration from those in the public seats about the continued presence on the Board of the Teflon Twins and others. A patients’ group asked Gurnek Baines, Chairman of YSC (the firm assisting Mr Smart reviewing the fitness of the Board) to meet them before the announcement (scheduled for Friday) – but he was off on holiday that night. Great!

Wednesday – persuaded three MPs and a DoH official to suggest that your scribe join the party of bereaved families due to meet Mr Smart and the Minister on Friday. Day ended with very kind email from a third party calling us truly honourable for helping a patient.

Manic Thursday – woke up to a very kind email, describing your scribe as:

“A brilliant advocate for the family you represented. Thank you for all you do for patients and staff.”

Yet we are considered, ‘the enemy‘ by Southern Health directors!

Followed by a “no” from the Minister’s office – and then a tip-off that Friday’s meeting had been brought forward to “today” in a Winchester Hotel: it gave us a choice of two and we made it – with camera in hand.

30.06.16 (1) 2016-07-01 001

Rt. Hon. Alistair Burt MP, Minister of State for Community and Social Care, and Michael Buchanan, BBC.©

30.06.16 (3) 2016-07-01 001

Richard West (family member) and David Fenton (with soundman) BBC South.©

30.06.16 (2)

Maureen Rickman (family member) and Michael Carr, Hampshire Chronicle.©

Morning ended being filmed by the BBC shaking hands with Mr Burt on a face-to-face meeting this month: later confirmed by his Diary Secretary.

Thursday – finalising arrangements for a seriously unwell Southern Health patient to have an urgent private mental health assessment at The Priory: this had triggered the two kindly emails received in the previous two days.

Friday – a blur of email, phone calls and letters – all about Southern Health and the vulnerable patient!

Altogether a good, if hectic, week with a very positive outcome.

Observation – if Southern Health officials thanked carers and families so whole-heartedly as the two persons mentioned above, what a wonderful Trust it could be.

And finally  – unlike the Minister who faced up to the cameras and reporters, Mr Smart barely stopped (just to thank journalists for attending) before speeding away and giving us a fleeting glance of his Registration Number Plate, which includes:

007 2016-07-02 002

Yes, I know! We don’t think that anyone got a picture. CRASH is being nice to Mr Smart until further notice – for legal reasons.

© CRASH – images available free of charge for non-commercial use to be accredited to CRASH. Reasonable charges apply for commercial use, all for the sole benefit of the CRASH campaign.